TERMS & CONDITIONS
Our terms & conditions
Our website policies are designed with you, the customer, in mind to ensure that your online shopping experience with Brandit.Kiwi will be secure, efficient and hassle-free. As far as possible our online policies are consistent with our in-store company policies and procedures.
We stand by the quality of the products we supply and we make things right there is a genuine fault with said products. You can contact us should there be an issue with the garment or branding for a refund review, our directors will advise if a refund, replacement or other form of correction may apply. Due to the nature of the business, change of mind is on a case by case basis and does not apply to custom branded items or bulk quantities. Contact must be made within 30 days, all products must be unused, unworn, and in prepackaged condition.
We endeavour to ensure that any content will be current, accurate or complete when you access it. However, we will take steps to correct any error or inaccuracy in any content which is brought to our attention within a reasonable time.
This site may from time to time contain content provided by third parties and links to third party sites. This is provided for your convenience only and we are not responsible for any third party content on our site or any site to which our site contains links. The inclusion of any such content or link does not imply our endorsement or approval of any linked website or any association with its owners or operators.
You must make your own assessment of the suitability of the content for your own purposes. You are solely responsible for the actions you take in reliance on the content on, or accessed through, this site. We may change the content on this site at any time without prior notice
Orders & Delivery
When we receive a valid order from you, we will accept this offer by confirming via email that we have received and are processing the order. We will not otherwise be liable to you for any damages, costs or expenses of any kind, suffered or incurred by you due to the order not being fulfilled or the products not being delivered within the anticipated delivery time.
The anticipated delivery charges (if applicable) will be notified to you when you complete the order, although in some cases the actual delivery charges may be higher (e.g. if the products are large/heavy or delivery is to a rural/remote location). We will notify you if the actual delivery charges are higher than those anticipated, in which case you may cancel the order (or any part of it) prior to delivery and receive a refund (including the applicable delivery charges) in respect of the cancelled order.
The prices for the products listed on this site are in New Zealand dollars and exclude GST, and delivery charges. Brandit.Kiwi reserves the right to amend or rectify any errors in pricing or product specification within 24 hours of being notified of it or after an order has been processed.
Custom branding is available on request, please see our services page or contact/visit our team. Mock ups for new designs must be accepted before completion of order. Prior designs mocked up on request. Brandit.Kiwi are not liable for any change of mind after approval of initial mock up.